Course Details

Course Hours:

Classroom: 150 Plus

Optional Clinical Externship 160 Hours


Norwich, CT / Willimantic, CT / Online 

Tuition Cost:

Inquire Within Tuition Assistance Available To Those That Qualify!


High School Diploma

Clinical Medical Assistant Course

Taking our Medical Assistant Training Course

This course is intended for students who want to prepare for an exciting, challenging and rewarding career in healthcare. This program will train students to assist physicians by performing functions related to the clinical responsibilities of a medical office. Instruction includes preparing patients for examination and treatment, routine laboratory procedures, diagnostic testing, technical aspects of phlebotomy and the cardiac life cycle. Students will review important topics including phlebotomy, pharmacology, the proper use and administration of medications, taking and documenting vital signs, cardiology and proper lead placements, professional workplace behavior, ethics and the legal aspect of healthcare. This program includes 150 hours of classroom lecture, hands-on labs and a clinical externship opportunity at a local healthcare provider. To be eligible for the clinical rotation, students must successfully complete the 150 hour program, submit to a thorough background check, drug screening and meet other requirements.

Career Details

What Is a Clinical Medical Assistant?

A clinical medical assistant supports the work of the physician, by working directly with the healthcare team and patient.

What Does a Clinical Medical Assistant Do?

Clinical Medical assistants work side-by-side with doctors, nurses and others on the healthcare team, treating patients from newborns to senior citizens. They demonstrate a blend of varied skills including administrative, technical, communication and interpersonal abilities.

What Career Opportunities Do Clinical Medical Assistants Have?

Clinical Medical assistants may experience diverse career opportunities. You can work in:

  • physicians’ offices

  • hospitals

  • clinics

  • outpatient medical facilities


Clinical Medical assistants can also find career opportunities in:

  • administrative support occupations

  • medical assisting education

  • office management


Course Details

What Will I Learn With This Training?

During your program you’ll receive hands-on training and learn how to:

  • put patients at ease

  • correctly and efficiently interpret physicians’ instructions

  • take medical histories and record vital signs

  • collect and prepare laboratory specimens

  • perform basic laboratory tests on premises

  • instruct patients about medications and special diets

  • prepare and administer medications as directed by a physician

  • authorize drug refills as directed

  • draw blood and give injections

  • prepare patients for x-rays

  • take electrocardiograms

  • remove sutures and change dressings


Topics Covered

Introduction to Health Care

  • 1. Medical Assisting: The Profession

  • 2. Medical Science: History and Practice

  • 3. Medical Law and Ethics

  • 4. Medical Terminology

  • 5. Communication: Verbal and Nonverbal

  • 6. The Office Environment

  • 7. Telephone Techniques


Administrative Medical Assisting

  • 8. Patient Reception

  • 9. Appointment Scheduling

  • 10. Office Facilities, Equipment, and Supplies

  • 11. Written Communication

  • 12. Computers in the Medical Office

  • 13. The Medical Record

  • 14. Medical Insurance

  • 15. Diagnosis Coding

  • 16. Procedure Coding

  • 17. Patient Billing and Collections

  • 18. Banking and Practice Finances

  • 19. Medical Office Management


Anatomy and Physiology

  • 20. Body Structure and Function

  • 21. The Integumentary System

  • 22. The Skeletal System

  • 23. The Muscular System

  • 24. The Nervous System

  • 25. The Special Senses

  • 26. The Circulatory System

  • 27. The Immune System

  • 28. The Respiratory System

  • 29. The Digestive System

  • 30. The Urinary System

  • 31. The Endocrine System

  • 32. The Reproductive System


Clinical Medical Assisting

  • 33. Infection Control

  • 34. Vital Signs

  • 35. Assisting with Physical Examinations

  • 36. Assisting with Medical Specialties

  • 37. Assisting with Reproductive and Urinary Specialties

  • 38. Assisting with Eye and Ear Care

  • 39. Assisting with Life Span Specialties: Pediatrics

  • 40. Assisting with Life Span Specialties: Geriatrics

  • 41. Assisting with Minor Surgery

  • 42. Assisting with Medical Emergencies and Emergency Preparedness

  • 43. The Clinical Laboratory

  • 44. Microbiology

  • 45. Urinalysis

  • 46. Phlebotomy and Blood Collection

  • 47. Hematology

  • 48. Radiology and Diagnostic Testing

  • 49. Electrocardiography

  • 50. Pulmonary Function

  • 51. Physical Therapy and Rehabilitation

  • 52. Math for Pharmacology

  • 53. Pharmacology

  • 54. Administering Medications

  • 55. Patient Education

  • 56. Nutrition

  • 57. Mental Health


In Person: Delivered in a traditional classroom setting conveniently located at our office in Downtown Norwich, CT or Our Eastconn location. Our in-person Clinical Medical Assistant courses combines lecture with hands-on skills sessions. The course culminates with a national exam and certification from the National Healthcareer Association.​

Blended Learning

Blended Learning: Featuring all lessons and coursework online. Blended Learning courses allow you to learn on your schedule, then demonstrate your skills to your instructor in person. The course culminates with a national exam and certification from the National Healthcareer Association.​

© 2020 by Heart Life CPR

  • Black Facebook Icon

Terms and Conditions | Privacy Policy | Refunds and Other Policies | Participant Waiver

Student Login
If you are interested in any of our courses, or there is a course or topic that we can customize for your office staff, please feel free to contact us in any of the following ways: 

Heart Life CPR, LLC 
66 Franklin Street, Norwich, CT 06360 
Phone: 860.222.7002 | Email:

Licensed Training Provider Of: