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Below are some FAQs regarding our certification classes
Frequently asked questions
WHEN WILL I RECEIVE MY CPR CARD?
You will receive your card immediately after the class! No Waiting!
HOW LONG ARE THE CERTIFICATIONS VALID?
All of our certifications (CPR/AED, First Aid, BLS, ACLS, PALS, CPR/AEDpro, EMR, Baby Sitters and Wilderness & Remote First Aid) are valid for 2 years. They are issued by one of the two certifying bodies we are LTP's for: The American Red Cross (ARC) or American Safety and Health Institue (ASHI)
WHAT SHOULD I WEAR?
The class involves hands-on practice so it is best if you wear comfortable clothes that you can move around in. If you have long hair it’s best to wear it back.
HOW DO I PAY FOR THE CLASS?
You can register online 24 hours a day at our Classes Page, or you may pay by credit, debit card or E-check over the phone at 860-222-7002. If you’d like to pay by cash or money order, you can come in to our office (66 Franklin Street, Norwich, CT 06360 - Foundry 66 Building) to register.
WHO WILL TEACH MY CLASS?
WHO ARE YOUR COURSES CERTIFIED THROUGH?
Heart Life CPR is a Licensed Training Provider for both The American Red Cross (ARC) and the American Safety and Health Institue (ASHI). Both certifying bodies opporate with integerity and of the highest standards in care. All of our courses are based off the current science and treatment recommendations from:
WHAT IF I FEEL LIKE I NEED A REFRESHER COURSE BEFORE MY CARD EXPIRES?
All students that have been certified with Heart Life CPR can register for a refresher session on any regularly scheduled classes as many times as they would like during their 2 year certification period. Refresher classes are discounted at $45.00. As long as the class is not filled, they are welcome to attend. To schedule as a “refresher” call the office! (860) 222-7002.
DO YOU OFFER CPR AND FIRST AID CLASSES IN ANY OTHER LANGUAGES OTHER THAN ENGLISH?
Yes! We offer classes in both English and Spanish.
WILL Heart Life CPR COME TO MY OFFICE OR HOME TO TEACH A CLASS?
Absolutely, check out our Onsite classes pages or call our office at 860-222-7002 for more information!
HOW LARGE OF A GROUP CAN YOU TEACH? DO YOU OFFER CPR CLASSES OUTSIDE OF CONNECTICUT?
We can accommodate any size group! We offer CPR classes in Connecticut, but travel to Rhode Island and Massachusets as well. Call for details!
WILL I HAVE TO SHARE A MANIKIN WITH SOMEONE ELSE?
No! Every Heart Life CPR student receives their own manikin to practice on. This gives you more hands-on practice time and a shorter class!
I TOOK A CLASS BUT LOST MY CARD. WHAT DO I DO?
Give us a call at the office and we will send you a new card. The cost for a replacement card for CPR, First Aid and AED or Baby Sitting is $15. BLS, ALS and Wilderness First Aid / CPR replacement cards are $20.